Impact Development Training Group

HSBC International - Taking Off with HSBC International Conference


Title

Taking Off with HSBC International Conference

Venue

Jersey Airport, Channel Islands

Group size  

130 delegates

Duration  

1 day

Format

Collaborative team challenge

Objectives

    * To highlight the importance of customer service, especially in the face of intense time pressure.
    * To reinforce key conference themes using aircraft as a metaphor
    * To have fun!

How it worked

An aviation themed conference staged in the viewing gallery of Jersey Airport. 130 delegates were checked in at 8.30 am with boarding passes and seated into teams. Presentations were interspersed with Eclipse activity phases and teams were tasked to build a life size biplane inside the viewing gallery (Chocks Away! link). Four completed Sopwith Camels were presented to their grateful customers at the close of the conference.
   

"Look at the planes you’ve made - Fantastic! The superb location,
presentations and team building activities has made the Sales Conference the best yet ".


Geoff Cook, Head of Personal Financial Services,
HSBC Bank
International Limited.